Guest Service Representative/Night Auditor
Waukegan, IL Waukegan, IL Full-time Full-time From $15 an hour From $15 an hour 17 hours ago 17 hours ago 17 hours ago Join us at the SpringHill Suites by Marriott Waukegan - Genuine Hospitality Group.
We are looking for a Front Desk Agent, Night Audit 11pm-7am to join our team and provide excellent customer service to our guests.
We are looking for 4 overnights 11pm-7am per week and possibly one 3pm-11 shift.
The successful candidate will be responsible for greeting guests, answering questions, providing information about the hotel and its services, and handling any complaints or issues that may arise.
The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to remain calm under pressure.
There is a $300 sign on bonus for this position after 90 days.
Responsibilities:
Greet and welcome guests in a friendly and professional manner.
Answer inquiries from guests regarding hotel services, facilities, and other information.
Provide information about local attractions, directions, and transportation options.
Handle guest check-ins and check-outs in accordance with hotel policies and procedures.
Process payments for services rendered.
Provide exceptional customer service to all guests.
Ability to work alone on a shift and problem solve Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Overnight shift Weekends as needed Supplemental pay types:
Signing bonus Ability to commute/relocate:
Waukegan, IL 60085:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are looking for a Front Desk Agent, Night Audit 11pm-7am to join our team and provide excellent customer service to our guests.
We are looking for 4 overnights 11pm-7am per week and possibly one 3pm-11 shift.
The successful candidate will be responsible for greeting guests, answering questions, providing information about the hotel and its services, and handling any complaints or issues that may arise.
The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and the ability to remain calm under pressure.
There is a $300 sign on bonus for this position after 90 days.
Responsibilities:
Greet and welcome guests in a friendly and professional manner.
Answer inquiries from guests regarding hotel services, facilities, and other information.
Provide information about local attractions, directions, and transportation options.
Handle guest check-ins and check-outs in accordance with hotel policies and procedures.
Process payments for services rendered.
Provide exceptional customer service to all guests.
Ability to work alone on a shift and problem solve Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule:
8 hour shift Overnight shift Weekends as needed Supplemental pay types:
Signing bonus Ability to commute/relocate:
Waukegan, IL 60085:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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