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Collections Associate

Company Name:
HD Supply Support Services
With more than 15,000 associates across 600 locations in North America and Canada, HD Supply has become one of the country's largest industrial distribution companies. HD Supply provides a broad range of products and services to customers in the maintenance, repair and operations, infrastructure, and specialty construction markets. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion - all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you're ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Summary
Responsible for notifying customers of delinquent accounts to solicit payment.
Major Tasks, Responsibilities and Key Accountabilities
Confers with customer by telephone or in person to determine reason for overdue payment and review terms of sales, service, or credit contract.
Receives payments and posts amount paid to customer account.
Records information about financial status of customer and status of collection efforts.
Computes, classifies, and records numerical data to keep financial records complete.
Performs other duties as assigned.
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, techniques. Work typically involves regular review of output by a senior co worker or supervisor.
None
Work Environment
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
No travel required.
Minimum Qualifications
Must be eighteen years of age
Must pass the Drug Test
Must pass the Background check
Must pass pre-employment tests if applicable
Education and Experience
HS Diploma or GED required. Specialized skills training/certification may be required. Generally 2 - 5 years of experience in area of responsibility.
Preferred Qualifications
Hours for this position are 10:30am to 7pm
Prior Collections experience preferred
Experience in Microsoft Excel a plus
Date: 2014-07-24
Country: US
State: IL
City: Waukegan
Category: Accounting

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